Shipping Policy

1. Pickup

Pick up your order at any of our locations, free of charge, during business hours. Show your order reference to our staff. Our locations are listed in the footer of every page.

2. Delivery

Tell us you want delivery when you order, or contact our team afterwards. We arrange it with you and confirm the delivery cost before you pay. Any shipping charge appears as its own Shipping line on your invoice or receipt. Shipping is not included in the part price unless your invoice says so.

3. The Lagos hub (Nigeria and Ghana)

Our West Africa stock is shown to you as Lagos / Oshodi, Lagos / Ibadan, Lagos / Ife, Lagos / Akure, Lagos / Abuja and Lagos / Accra. You can search and order any of it through Lagos, our main hub.

If the part you buy is in another yard, we move it to Lagos at our own expense. You do not pay for transfers between our yards.

Prices are always in the currency of the location the part is listed in. We never convert between currencies, so a cart can only hold parts priced in one currency.

4. Reserving and paying

• When you place an order online we reserve your parts for 24 hours.
• Pay by bank transfer, or by POS at any of our offices.
• For a bank transfer, send us your transfer reference. We confirm payment within about 1–2 hours.
• We release your parts to you, or send them out, once payment is confirmed.

5. USA orders

Parts ship from the yard that holds them. We quote the shipping cost to you before you pay, and it is shown on your invoice.

6. When your part arrives

• Check the part against your invoice or receipt straight away.
• Body panels, glass, lights, interior and trim: report any damage within 48 hours.
• Keep our Auto Zenith tag or mark on the part. Removing it voids the warranty.

For defects and returns, see our Warranty and Refund Policy. Shipping costs are not refunded.

Questions

Email info@autozenithparts.com, or message us on WhatsApp: USA +1 (682) 256-3201, Nigeria / Ghana +234 915 568 8804.